Debugging Tips: How to Empty Cache and Hard Reload

A quick guide on how to perform a basic debugging action in your web browser

In case you need to:

  • Perform a Hard Reload on a webpage in order to troubleshoot any bugs or technical issues
  • Clear all cached files (images, CSS, JavaScript, etc.) stored by your browser
  • Make sure that you have the latest version of the page displayed correctly with the latest updates included
Follow the steps below:

  1. In your browser, Right-click anywhere on the webpage
  2. Go to Inspect and wait a few seconds for the side panel to appear
  3. Right-click the Reload page button ⭮
  4. Go to Empty Cache and Hard Reload

(for a better preview, please open the gif in a new tab)

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If you need assistance, please contact your smartocto Success Manager, or reach out to support@smartocto.com