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FAQ
Have some questions? We've all been there! Maybe some of your questions can be answered in this section. If not, contact our team!
Realtime FAQ
Tentacles FAQ
- Why does my teasers have two colored markers?
- How many impressions are needed before we can determine a winner headline in a single test?
- How can I see the results of photo A/B-tests?
- How can I see the numbers of the ranking in Tentacles
- smartocto Tentacles isn't loading, what can I do?
- What is Tentacles Click trough rate (CTR)?
- Which visitors 'participate' in the A/B test? Also app users?
- If the B-head wins, but you take no further action, what happens to the head? Do certain people still see these?
- Is there a lower limit to the number of views for the ab test? AB test was done on the article: 32 views in total, is this representative?
- What is all looked at to determine which head will be the winner? Colleagues have left a head this week while it did not come out as the winner. The answer was: this headline scored better on Loyalty
- (No) CTR increase during this test, what does this mean?
- Why does an option have 0% CTR in a A/B-test in Tentacles?
- Who sees the A-head, who sees the B-head during the a/b-test?
- Why is there a difference in the total times a headline is served during an A/B test?