How to switch to Realtime
If you're subscribed to both Insights and Realtime services, you can switch from Insights to the Realtime dashboard by simply clicking the REAL TIME item from the main menu.
It will open a new tab with the Realtime dashboard on BRANDNAME.smartocto.com.
Please note that you have to be a registered user in both dashboards, with the same email address.
Check out this article to learn How to switch from Realtime to Insights.
If you experience any issues, please contact our Support team.