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FAQ
Insights
Insights Glossary of Terms
Insights How-to Guides
Content Performance Indicator (CPI)
Insights Administration
Insights Reports
Realtime
Realtime Glossary Of Terms
Realtime How To Guides
Realtime Administration
Realtime Data Connection
Tentacles
Waves
Waves Glossary of Terms
Goals
Introduction
Using Goals
Goals Administration
Implementations
Insights Implementation
Mobile app tracking implementation
API and Integration
Realtime Implementation
Smartocto Connect Implementation
FAQ
Insights FAQ
Realtime FAQ
Tentacles FAQ
Waves FAQ
Goals FAQ
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Smartocto Knowledgebase
FAQ
Insights
Insights Glossary of Terms
Insights How-to Guides
Content Performance Indicator (CPI)
Insights Administration
Insights Reports
Realtime
Realtime Glossary Of Terms
Realtime How To Guides
Realtime Administration
Realtime Data Connection
Tentacles
Waves
Waves Glossary of Terms
Goals
Introduction
Using Goals
Goals Administration
Implementations
Insights Implementation
Mobile app tracking implementation
API and Integration
Realtime Implementation
Smartocto Connect Implementation
FAQ
Insights FAQ
Realtime FAQ
Tentacles FAQ
Waves FAQ
Goals FAQ
FAQ
Have some questions? We've all been there! Maybe some of your questions can be answered in this section. If not, contact our team!
Can I exclude traffic from my IP?
Insights FAQ
Why do I see more stories in the quadrants model, than the selected amount?
Why do I see stories from hidden sections in Insights?
Can I use markup in the notes of reports?
Why do I need to send an article ID and a url?
How frequent is the data in the Insights application updated
What does it take for Longtail article to become Reborn article?
How do I see the stories of yesterday in the quadrants model?
Why do I not see all articles in the quadrants model?
See more
Realtime FAQ
What segmentation is possible in Real time
What is direct traffic in real time?
What does the channel Other mean?
Tentacles FAQ
Why is there a difference in the total times a headline is served during an A/B test?
Who sees the A-head, who sees the B-head during the a/b-test?
Why does an option have 0% CTR in a A/B-test in Tentacles?
(No) CTR increase during this test, what does this mean?
What is all looked at to determine which head will be the winner? Colleagues have left a head this week while it did not come out as the winner. The answer was: this headline scored better on Loyalty
Is there a lower limit to the number of views for the ab test? AB test was done on the article: 32 views in total, is this representative?
If the B-head wins, but you take no further action, what happens to the head? Do certain people still see these?
Which visitors 'participate' in the A/B test? Also app users?
What is Tentacles Click trough rate (CTR)?
Why does my teasers have two colored markers?
How many impressions are needed before we can determine a winner headline in a single test?
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Waves FAQ
I cannot create a dashboard in Waves, why?
Goals FAQ
Are non-story pages included, when selecting a section in Goals?
Why do I see more hits in the graph, than in the list?
